ISBN: 9780793176816

Why Service Stinks.and Exactly What to Do About It! Title: Why Service Stinks.and Exactly What to Do About It! Authors: Gross, T. Scott. Condition : Used - Good. About More Than Words. … Mehr…

Why Service Stinks.and Exactly What to Do About It! Title: Why Service Stinks.and Exactly What to Do About It! Authors: Gross, T. Scott. Condition : Used - Good. About More Than Words. Why Service Stinks...and Exactly What to Do About It! ISBN/UPC 9780793176816Title: Why Service Stinks...and Exactly What to Do About It!Authors: Gross, T. ScottBinding: paperbackPublisher: Kaplan BusinessPublication Date: Nov 1 2003 Edition:  Condition : Used - Good . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business. About More Than Words More Than Words is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. Payment We accept PayPal for all eBay orders. Please see payment details below. 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Undeliverable, unclaimed, refused, or insufficient addresses may be subject to a 20% restocking fee plus the cost of shipping. © 2012 More Than Words #indaba-ebay-template-light { background: #E0F8F7; margin: 0; padding: 20px 0; font-family: Arial MT, Arial, Helvetica, san-serif; font-size: 12px; color: #424242; text-align: center; } #indaba-ebay-template-light-body-top-cap, #indaba-ebay-template-light-body-bottom-cap { width: 854px; height: 16px; margin: 0 auto; } #indaba-ebay-template-light-body-top-cap { background-image: url(''http://monimages.indabaworks.com/ebay/templates/light/top-cap-light.png''); } #indaba-ebay-template-light-body-middle { width: 854px; background: #fff; text-align: left; margin: 0 auto; } #indaba-ebay-template-light-header, #indaba-ebay-template-light-header-menu, #indaba-ebay-template-light-header-logo { height: 100px; } #indaba-ebay-template-light-header-menu { width: 400px; float: left; margin: 0; padding: 0; } #indaba-ebay-template-light-header-menu a { color: #8181F7; text-decoration: none; margin: 0 7px; } #indaba-ebay-template-light-header-menu a:hover { text-decoration: underline; } #indaba-ebay-template-light-header-logo { width: 414px; float: right; margin: 0; text-align: right; } #indaba-ebay-template-light-header, #indaba-ebay-template-light-body, #indaba-ebay-template-light-footer { width: 814px; margin: 0 20px; padding: 0; } #indaba-ebay-template-light-body { text-align: left; } #indaba-ebay-template-light-body h1 { font-size: 17px; color: #2E2EFE; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product h1 { color: #5858FA; margin: 0; font-size: 20px; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product h2 { margin: 0; font-weight: normal; font-size: 15px; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details { background: #fff; margin: 10px 0; padding: 1em; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details dt { float: left; clear: left; text-align: right; width: 100px; font-weight: bold; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details dd { margin: 0 0 0 110px; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details dd:after { content: "\00A0"; } #indaba-ebay-template-light-footer-copyright { font-size: 12px; font-weight: bold; color: #5858FA; padding: 0; } , Festpreisangebot, [LT: FixedPrice], EAN: 9780793176816, Book Title: Why Service Stinks... and Exactly What to Do about It!, Item Length: 9in. Publication Year: 2003, Format: Trade Paperback, Language: English, Item Height: 0.6in. Genre: Business & Economics, Topic: Customer Relations, General, Management, Item Width: 6in. Item Weight: 11.5 Oz, Number of Pages: 227 Pages, Kaplan Publishing<

2003, ISBN: 9780793176816

Softcover, Used, good, Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less., [PU: Dearborn Trade]