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ISBN: 9783843362931

Optimized quality of IT services are those which need pre-analysis of users' requirements, service provider's capabilities as well as service specification and standardization. For any or… Mehr…

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ISBN: 3843362939

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Deepak Shrestha:
Maintaining of Quality - Taschenbuch

2010, ISBN: 3843362939

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ISBN: 9783843362931

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Details zum Buch
Maintaining of Quality: For IT service Standardization

Optimized quality of IT services are those which need pre-analysis of users' requirements, service provider's capabilities as well as service specification and standardization. For any organization, maintaining of quality of IT service has become one of the key challenges which hold a significance importance to users' satisfaction. Thus, this research tries to explore and identify the key factors of service quality dimensions and its affect on Information Technology Service so that organization can understand and follow the possible way to maintain quality of IT service to satisfy its end users. To achieve ultimate target of this research, the relevant three literatures have been reviewed and then the concept structure has been proposed for the analysis. A qualitative research approach has been used to get a better understanding of the issue. This study is expected to create a significant contribution to the areas within a domain of service quality in Information Technology as well as in Information System and Information Management.

Detailangaben zum Buch - Maintaining of Quality: For IT service Standardization


EAN (ISBN-13): 9783843362931
ISBN (ISBN-10): 3843362939
Gebundene Ausgabe
Taschenbuch
Erscheinungsjahr: 2010
Herausgeber: LAP Lambert Acad. Publ.
84 Seiten
Gewicht: 0,145 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 2009-03-02T00:07:48+01:00 (Berlin)
Detailseite zuletzt geändert am 2020-05-26T15:27:43+02:00 (Berlin)
ISBN/EAN: 9783843362931

ISBN - alternative Schreibweisen:
3-8433-6293-9, 978-3-8433-6293-1


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